Privacy Policy
Last Updated: 2nd April 2019
Your continued use of this website constitutes your full acceptance and understanding of our Privacy Policy. Please read the entire document, however if you wish to jump to a relevant section, then please tap one of the following: Our Cookie Policy can also be found on this page.
- Introduction
- Collection of Information
- Uses made of the information
- Disclosure of your information
- Cookies
- Third Party Sites
- Security
- Data transfer
- Your rights
- Changes to our Privacy Policy
- Contacting us
This policy sets out the basis on which Blue Lights Photography (together with our subsidiaries, our
holding company, subsidiaries of our holding company from time to time,
collectively called “Blue Lights” or “we”) collects personal data from
you and how we process such data.
By visiting our website
www.bluelightsphotography.co.uk,
www.bluelightsphotography.com,
m.bluelightsphotography.co.uk & all web pages contained within the
same domain name (our “Site”),
you accept and consent to the practices set out below.
This page sets out details of what data we collect from users of this
website when you access it and how it is stored and used. It also
outlines what happens when you fill out certain forms or join any email
subscription services on the site. By continuing to access the website
you are deemed to accept this policy. This policy is in addition to our
'Cookie Policy' which can be found at the bottom of this page or by
tapping here.
1.Collection of
information
or the purposes outlined in Clause 2, we may collect and process the
following information about you::
Information you give us - information that you provide us (which may
include your name, address, email address, telephone number, credit card
information and other personal description) by filling in forms on our
Site, or by corresponding with us (by phone, email or otherwise), for
example::
(i) when you report any problem to us;;
(ii) when you use certain features on our Site;;
(iii) when you request any support from us; orr
(iv) when you complete any survey or questionnaire we send you..
(b) Information we collect about you - information automatically
collected when you visit our Site, for example::
(i) technical information, including the Internet protocol (IP) address
used to connect your computer to the Internet and your log-in
information, browser type and version, time zone setting, browser
plug-in types and versions, operating system and platform;;
(ii) information about your visit, including the full Uniform Resource
Locators (URLs), clickstream to, through and from our site (including
date and time), products you viewed or searched for, page response
times, download errors, length of visits to certain pages, page
interaction information (such as scrolling, clicks, and mouse-overs),
methods used to browse away from the page, and any phone number used to
call our customer service number; andd
(c) Information we receive from third parties - We work with third
parties and we may receive information about you from them, for example,
business partners, sub-contractors in technical, payment and delivery
services, advertising networks, analytics providers, search information
providers, or credit reference agencies. We will notify you when we
receive information about you from them and the purposes for which we
intend to use that information..
1.1 We only retain personal data for so long as it is necessary. Data
may be archived as long as the purpose for which the data was used still
exists..
1.2 We operate a no-spam policy, this means that we don't store email
addresses unless you ask us to or agree to as part of a prior
communication. For example should you simply email us to ask us a
question we will not save your email address to send you marketing
material later..
1.3 All email communication from us will come from an e-mail address
ending in @bluelightsphotography.co.uk, communication from email
addresses ending in anything else should be read with caution. If in
doubt about the legitimacy of any email from us then please telephone us
or email us directly as opposed to replying to the original e-mail..
2.Uses made of the informationn
We use information held about you for the following purposes:
providing, improving and developing our services;
researching, designing and launching new features or products;
presenting content and information in our Site in the most effective
manner for you and for the device you use;
providing you with alerts, updates, materials or information about our
services or other types of information that you requested or signed up
to;
complying with laws and regulations applicable to us in or outside of
England and Wales;
responding or taking part in legal proceedings, including seeking
professional advice;
for direct marketing purposes (please see further details in Clause 2.1
below);
communicating with you and responding to your questions or requests; and
purposes directly related or incidental to the above.
2.1 We intend to use your personal data in direct marketing (i.e.
offering or advertising products or services by sending the relevant
information directly to you). We require your consent specifically for
this purpose and you may opt out any time. For the purpose of this
clause:
the personal data that may be used in direct marketing are those that
you provide to us or we collect from you under Clause 1.1 above;
the type of services or products that may be offered or advertised will
be our products and services, VIP booking and special offers where
applicable.;
the relevant information may be sent to you by by email using Mailchimp
you can read their privacy policy here:
https://mailchimp.com/legal/privacy/ ;
Email marketing messages may contain tracking beacons / tracked
clickable links or similar server technologies in order to track
subscriber activity within email marketing messages. Where used, such
marketing messages may record a range of subscriber data relating to
engagement, geographic, demographics and already stored subscriber data.
There will be no transfer of personal data collected by the newsletter
service to third parties.
you may opt out any time by calling us on 01226 872491, emailing us at
adele@bluelightsphotography.co.uk or clicking UNSUBSCRIBE on any of our
marketing emails. We will cease to send you marketing information
without charge.
2.2 You can subscribe to our mailing lists by filling in the relevant
form on the website.
(a) This form collects your name and your email address and sends these
details to us in the form of an email containing the information
entered.
(b) Upon subscription, newsletters are sent out to the subscribed email
address at most, once per month on a regular basis and contains
information and offers carefully selected by Blue Lights Photography
which we believe are specifically suited to our clients.
(c) Your email address is stored alongside other email addresses in a
secure, password protected database solely for the purposes of sending
out these newsletters. Your email address will not be used for any other
purpose such as unsolicited marketing unless you have given consent for
this.
2.3 Personal data as statutory or contractual requirement
(a) Requirement necessary to enter into a contract; Obligation of the
data subject to provide the personal data; possible consequences of
failure to provide such data may result in the cancellation of the
contract.
(b) We clarify that the provision of personal data is partly required by
law (e.g. tax regulations) or can also result from contractual
provisions (e.g. information on the contractual partner).
(c) Sometimes it may be necessary to conclude a contract that the data
subject provides us with personal data, which must subsequently be
processed by us. The data subject is, for example, obliged to provide us
with personal data when our company signs a contract with him or her.
3. Disclosure of your
information
We will keep your personal data we hold confidential but you agree we
may provide information to:
any member of our group, which means our subsidiaries, our ultimate
holding company and its subsidiaries, as defined in section 1159 of the
Companies Act 2006;
personnel, agents, advisers, auditors, contractors, financial
institutions, and service providers in connection with our operations or
services (for example staff engaged in the provision of support
services);
our overseas offices, affiliates, business partners and counterparts (on
a need-to-know basis only);
persons under a duty of confidentiality to us;
persons to whom we are required to make disclosure under applicable laws
and regulations in or outside of England and Wales; or
actual or proposed transferees of our operations (or a substantial part
thereof) in or outside of England and Wales.
4. Cookies
4.1 Our Site uses cookies to distinguish you from other users of the
Site. This helps us to provide you with a good experience when you
browse our Site and also allows us to improve our Site. When a visitor
visits the site for the first time or 30 days after their last visit a
popup notification is displayed asking the visitor to either click a
button to agree to our cookie policy or 'read more'. This is to comply
with the law and in line with the Information Commissioners Office
recommendations surrounding the use of cookies on websites.
https://ico.org.uk/for-organisations/guide-to-pecr/cookies-and-similar-technologies/
4.2 A cookie is a small file of letters and numbers that we store on
your browser or the hard drive of your computer if you agree to the use
of cookies. Cookies contain information that is transferred to your
computer's hard drive.
4.3 We use persistent cookies and session cookies. A persistent cookie
stays in your browser and will be read by us when you return to our Site
or a partner site that uses our services. Session cookies only last for
as long as the session (usually the current visit to a website or a
browser session).
4.4 We use the following cookies:
Strictly necessary cookies – These are cookies that are required for the
operation of our Site. They include, for example, cookies that enable
you to log into secure areas of our website, use a shopping cart or make
use of e-billing services.
Analytical/performance cookies – They allow us to recognise and count
the number of visitors and to see how visitors move around our Site when
they are using it. This helps us to improve the way our Site works, for
example, by ensuring that users are finding what they are looking for
easily.
Google® Analytics is used to monitor how the website is being accessed.
This software can detect how you found the website, either by inputting
the website address directly, through a search engine, along with the
search phrases used or whether it was through a site that has a direct
website link to us.
The software does not make any attempt to personally identify you.
Functionality cookies – These are used to recognise you when you return
to our Site. This enables us to personalise our content for you, greet
you by name and remember your preferences (for example, your choice of
language or region).
Targeting cookies – These cookies record your visit to our Site, the
pages you have visited and the links you have followed. We will use this
information to make our Site and the information displayed on it more
relevant to your interests.
Web Statistics software is installed on our server and can identify
information such as the geographic location of the device you are using
to access the website to a very limited extent.
This includes IP address, Internet provider, the time or day you
accessed the website and a possibility of location as close as nearest
town depending on your Internet Service Provider.
It can also collect details about the internet browser software you are
using and certain details regarding your device such as its screen
resolution and operating system.
None of this information will be used in an attempt to personally
identify an individual. We do however use this data to improve the
website and its performance.
Facebook® Pixel is used to monitor interactions between the website and
Facebook. This software detects how visitors are interacting with us on
Facebook via the website and vice versa, it also helps us to target
advertising accurately.
This collected information does not allow us to personally identify you,
however if you do have a Facebook account it is always a good idea to
ensure that your privacy settings are up to date. You can find out more
about how to do this in the Facebook help centre which can be found at
the following address
https://www.facebook.com/help/330229433729799/?helpref=hc_fnav
4.5 You can block cookies by activating the setting on your browser that
allows you to refuse the setting of all or some cookies. However, if you
do so, you may not be able to access all or parts of our Site.
4.6 We may use third-party web services on our Site. The service
providers that administer these services use technologies such as
cookies (which are likely to be analytical/performance cookies or
targeting cookies), web server logs and web beacons to help us analyse
how visitors use our Site and make the information displayed on it more
relevant to your interests. The information collected through these
means (including IP addresses) is disclosed to these service providers.
These analytics services may use the data collected to contextualise and
personalise the marketing materials of their own advertising network.
5.
Third-party sites
Our Site or our communication with you may from time to time contain
links to third-party websites over which we have no control. If you
follow a link to any of these websites, please note that they have their
own practices and policies. We encourage you to read the privacy
policies or statements of these websites understand your rights. We
accept no responsibility or liability for any practices of third-party
websites.
6. Security
6.1 All information you provide to us is stored on our secure servers.
6.2 Any payment transactions will be encrypted using TLS/SSL technology.
6.3 Where we have given you (or where you have chosen) a password that
enables you to access certain parts of the Site, you are responsible for
keeping this password confidential. We ask you not to share a password
with anyone.
6.4 We restrict access to personal information to our employees, service
providers and contractors on a strictly need-to-know basis and ensure
that those persons are subject to contractual confidentiality
obligations.
6.5 We review our information collection, storage and processing
practices from time to time to guard against unauthorised access,
processing or use.
6.6 Please note, however, the transmission of information via the
Internet is not completely secure. Although we will do our best to
protect your personal data, we cannot guarantee the security of your
data transmitted to our Site; any transmission is at your own risk.
6.7 As a responsible company, we do not use automatic decision-making or
profiling.
7. Data
transfer
7.1 The data that we collect from you may be transferred to, and stored
at, a destination outside England and Wales. It may also be processed by
persons referred to in Clause 3 above who operate outside England and
Wales.
7.2 By submitting your personal data you agree to this transfer, storing
or processing of data outside England and Wales. We will take all steps
reasonably necessary to ensure that your data is treated securely in
accordance with this privacy policy.
8. Your
rights
8.1 You have the right to:
check whether we hold personal data about you;
access any personal data we hold about you; and
require us to correct any inaccuracy or error in any personal data we
hold about you.
the right to be forgotten including deletion of all information we hold
on you.
9. Changes to our privacy policy
We may amend this policy from time to time by posting the updated policy
on our Site. By continuing to use our Site after the changes come into
effect means that you agree to be bound by the revised policy. The date
of any material changes being made to this policy is shown at the top of
this page.
10. Contact
us
If you have any questions, comments or requests regarding personal data,
please address them to:
Miss Adele Haywood
01226
953010
adele@bluelightsphotography.co.uk
Cookie Policy
Last Updated: 15th May 2018
This website, along with most others, makes use of cookies.
Cookies are pieces of information that a website transfers to a
file stored on your computer hard disk drive or solid state
storage inside your tablet or smart device. Cookies have been
around and in use almost as long as the internet itself. They
have many uses, such as enabling the navigation of websites to
be easier, play multimedia files such as audio or video, submit
contact forms and enable website developers to tailor content to
fit the needs of visitors who have accessed the site previously.
They also help to improve user experiences by displaying the
version of the website most appropriate for the particular
device the visitor is accessing the website with. Without
cookies enabled we cannot guarantee that the website and your
experience whilst visiting are as we intended it to be. None of
the cookies used on this website harvest or transfer personally
identifiable information about you, contain viruses, nor could
they in any way cause damage your computer, tablet or smart
device.
We are legally obliged to inform you about
Cookies being used on the website. However, in line with our
policy of being completely open and transparent, we also wish to
go a step further and tell you exactly how the main cookies we
use work as well as the purposes of other code that runs on this
website and what information can be collected and seen by both
us and third parties.
We use software called Google®
Analytics which uses cookies to allow us to analyse statistics
about the website, such as whether you accessed the site
directly or through a search engine and any search terms used.
This is what is known as a third party cookie. You can read more
on the cookies used for Analytics on Google's Privacy site. This
information is simply used to help us make sure customers are
finding and getting to the website in an effective way.
Analytics will record your IP address and location which makes
it possible for both us and Google to see the town and country
you are accessing the website from as well as the time it
occured but it does not allow us to identify you beyond that
information.
We also use software called Facebook Pixel
which allows us to analyse how effective our advertising is
working between Facebook and the website. This helps us to make
improvements to the way we target advertising and make sure we
can improve our offers and experience to the highest possible
standards. It also means that when we run adverts via Facebook
you may find our advertising more prominently displayed in your
news feed if you have accessed this website previously.
We run some customised code on the website when you initially
visit it to detect the device you are using in order to choose
the best version of the website to display. This code simply
detects whether you are using an Android device, iPhone, iPad or
Personal Computer and loads the most compatible version of the
website appropriately. It cannot detect the exact model,
detailed specification, location or harvest anything personal
from the device you choose to access the website with.
Controlling and deleting Cookies
As mentioned earlier, we do not use cookies to collect
personally identifiable information about you. We hope you don't
find the ones we do use intrusive in any way as that is
absolutely not our intention. However, if you wish to restrict
or block cookies from our website, or indeed any other website,
you can do this through your browser settings. The Help function
within your browser should tell you how to perform this.
Alternatively, you may wish to visit
www.aboutcookies.org which contains comprehensive
information on how to do this on a wide variety of browsers and
across a range of devices. You will also find details on how to
delete cookies from your device (including those from this
visit) as well as more general information about cookies.
Please also consult with your devices manual in order to
learn how to control and manage cookies.